Das Info-Portal für Paten

Ehrenamtliche Mobilitätsberatung: Bürger beraten Bürger

38 Kommentare

Ehrenamtliche Mobilitätsberatung: Bürger beraten Bürger

Am dritten Mai unterschrieben der VRR und die Stadt Hilden gemeinsam die Kooperationsvereinbarung zum Projekt „Ehrenamtliche Mobilitätsberatung: Bürger beraten Bürger“. Damit wurde der Start zum einmaligen Vorhaben gegeben, indem die ehrenamtlichen Bürger ihre Mitbürger qualifiziert über die Leistungen des ÖPNV und im kommunalen Bereich informieren.

Das Pilotvorhaben verfolgt folgende Ziele:

  • Plattform für eine Beratung „aus einer Hand“: ÖPNV und kommunaler Terminkalender
  • Auskunft über die gesamte Mobilitätskette (über alle Mobilitätsformen hinweg)
  • Erschließung aller Kundengruppen
  • Gewinnung von Beratern als Multiplikatoren im Kundendialog
  • Verstärkung der menschlichen Komponente im Umgang mit Kunden und Bürgern

Neben der Stadt Hilden sind weitere Standorte, wie zum Beispiel in Mülheim an der Ruhr, geplant. Das Land NRW begleitet und unterstützt das Projekt ideell und finanziell vor dem Hintergrund der später möglichen landesweiten Ausweitung.

Der VRR schult Berater im Bereich des ÖPNV. Der Umfang der Beraterkenntnisse erstreckt sich von der einfachen Tarifinformation über die Fahrplanauskunft bis hin zur Information über die Fahrradmitnahme.

Die Stadt Hilden stellt die Information über die Verwaltungsstrukturen (wo befinden sich die jeweiligen Ämter), den lokalen Veranstaltungskalender etc. zur Verfügung.

Die Berater bekommen Informationen, die jedem ÖPNV-affinen Kunden und dem stadtkundigen Bürger auch zur Verfügung stehen.
Die Einmaligkeit dieses Vorhabens zeichnet sich durch die Kombination aus beiden Fachgebieten plus menschlicher Komponente aus. Die verstärkte Präsenz des Beraters im Dienste des ÖPNV und der Stadt trägt zur besseren Wahrnehmung des ÖPNV und seiner Angebote in der Öffentlichkeit, als Ausdruck von Serviceorientierung und besserer Kundenbetreuung bei.

Die Stadt Hilden und der VRR erhoffen sich, dass durch mehr Nähe und Kontakt zum Bürger dieser einen Einfluss auf das lokale Geschehen als aktiver Mitgestalter des ÖPNV und der lokalen Politik ausübt und somit zur Qualitätssicherung und -verbesserung im ÖPNV beitragen kann.

Unter Allgemein abgelegt.

38 Antworten zu “Ehrenamtliche Mobilitätsberatung: Bürger beraten Bürger”

  1. StepMug sagt:

    Buy Research Tamoxifen Citrate generic 5mg cialis best price Canada Cialis

  2. StepMug sagt:

    Propecia Era Bueno Cialis 5 Mg Generic

  3. StepMug sagt:

    Kamagra Oral Jelly Suisse canadian pharmacy cialis 20mg Cialis Tadalafil 80 Mg Viagra Prix

  4. StepMug sagt:

    Viagra Punti Vendita Online Propecia Prescription Male Pattern Baldness Buy Zyban Online En Espagne cialis overnight shipping from usa Fedex Shipping Doryx Australia Online Delivered On Saturday

  5. Absolutely indited content material, regards for entropy.

  6. Sterbekasse sagt:

    Excellent site. Lots of useful info here. I am sending it to several friends ans also sharing in delicious. And naturally, thanks for your effort!

  7. After examine just a few of the weblog posts on your web site now, and I truly like your means of blogging. I bookmarked it to my bookmark web site record and will probably be checking again soon. Pls check out my website online as properly and let me know what you think.

  8. StepMug sagt:

    No Prescription Amoxicillin Clomid Apres Ovulation cialis cheapest online prices Precio Propecia 20 Mg Beschreibung Levitra

  9. Hello there! I could have sworn I’ve been to this website before but after browsing through some of the post I realized it’s new to me. Nonetheless, I’m definitely happy I found it and I’ll be book-marking and checking back frequently!

  10. Bestellen sagt:

    Thank you for any other magnificent article. Where else could anybody get that kind of info in such a perfect way of writing? I have a presentation next week, and I’m at the look for such info.

  11. obviously like your web-site however you need to check the spelling on several of your posts. A number of them are rife with spelling issues and I in finding it very troublesome to tell the truth however I’ll definitely come again again.

  12. I visited a lot of website but I believe this one holds something special in it in it

  13. Precisely what I was searching for, thankyou for putting up.

  14. Very interesting information!Perfect just what I was searching for!

  15. Thanks for another informative blog. Where else could I get that type of information written in such an ideal way? I’ve a project that I’m just now working on, and I’ve been on the look out for such information.

  16. I together with my friends were found to be viewing the great helpful tips found on the blog and then suddenly I got a terrible suspicion I never thanked the web blog owner for those techniques. Those boys were absolutely stimulated to learn them and have truly been using them. Thanks for being so thoughtful and for making a decision on this sort of tremendous themes most people are really wanting to understand about. My personal sincere apologies for not expressing appreciation to sooner.

  17. Loving the info on this website , you have done outstanding job on the blog posts.

  18. I am continuously looking online for articles that can help me. Thank you!

  19. I don’t usually comment but I gotta admit thanks for the post on this great one : D.

  20. Outstanding post, I think blog owners should learn a lot from this web blog its really user pleasant.

  21. You could definitely see your enthusiasm within the work you write. The world hopes for more passionate writers such as you who aren’t afraid to say how they believe. All the time go after your heart.

  22. StepMug sagt:

    Clindamycin Cephalexin cheap vardenafil 20mg Cephalexin 500mg Problems Levitra Come Funziona Buy Albendazole

  23. Bücher sagt:

    I’m just writing to make you understand of the awesome experience my cousin’s child went through going through the blog. She discovered lots of things, including what it is like to possess a very effective helping spirit to let others completely master some very confusing matters. You actually exceeded her expectations. I appreciate you for imparting the powerful, dependable, edifying and even easy tips on that topic to Kate.

  24. Excellent post. I was checking continuously this blog and I’m impressed! Extremely useful info specifically the last part :) I care for such info a lot. I was looking for this particular info for a long time. Thank you and good luck.

  25. more help sagt:

    I’m not sure exactly why but this weblog is loading very slow for me. Is anyone else having this problem or is it a problem on my end? I’ll check back later and see if the problem still exists.

  26. vaccines sagt:

    Hello, you used to write magnificent, but the last several posts have been kinda boring… I miss your tremendous writings. Past several posts are just a little bit out of track! come on!

  27. Hi , I do believe this is an excellent blog. I stumbled upon it on Yahoo , i will come back once again. Money and freedom is the best way to change, may you be rich and help other people.

  28. I have recently started a website, the information you offer on this site has helped me tremendously. Thanks for all of your time & work.

  29. Howdy, i read your blog from time to time and i own a similar one and i was just curious if you get a lot of spam comments? If so how do you protect against it, any plugin or anything you can recommend? I get so much lately it’s driving me mad so any support is very much appreciated.

  30. Penguin 1.0 sagt:

    Very good blog! Do you have any recommendations for aspiring writers? I’m hoping to start my own blog soon but I’m a little lost on everything. Would you advise starting with a free platform like WordPress or go for a paid option? There are so many choices out there that I’m totally confused .. Any recommendations? Thank you!

  31. Seonest sagt:

    I have been examinating out some of your stories and i must say pretty nice stuff. I will surely bookmark your website.

  32. Eigentor sagt:

    I regard something truly interesting about your blog so I saved to favorites.

  33. I got what you intend,saved to favorites, very decent website .

  34. Shopping sagt:

    I cling on to listening to the newscast speak about receiving boundless online grant applications so I have been looking around for the finest site to get one. Could you advise me please, where could i find some?

  35. A person essentially help to make seriously posts I would state. This is the very first time I frequented your web page and thus far? I surprised with the research you made to make this particular publish amazing. Fantastic job!

  36. Really clear web site, thankyou for this post.

  37. Klimaanlagen sagt:

    We are a bunch of volunteers and starting a new scheme in our community. Your site provided us with helpful info to work on. You have performed a formidable task and our entire community can be grateful to you.

  38. I would like to thnkx for the efforts you have put in writing this blog. I am hoping the same high-grade blog post from you in the upcoming as well. In fact your creative writing abilities has inspired me to get my own blog now. Really the blogging is spreading its wings quickly. Your write up is a good example of it.

Schreibe einen Kommentar

Deine E-Mail-Adresse wird nicht veröffentlicht. Erforderliche Felder sind mit * markiert.