Bahnhofspate

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Einsteigen und Mitreden

44 Kommentare

Um besser auf die Wünsche der Kunden in Bezug auf die Fahrplanauskunft, die Smartphone-Apps oder den persönlichen Abfahrtmonitor reagieren zu können, wurde die vom VRR initiierte Beteiligungsplattform „Einsteigen und Mitreden“ ins Leben gerufen.

Bis zum 26. März sind Kunden und Nichtkunden aufgerufen ihre Meinung zu äußern. Wichtig ist es unter anderem zu wissen, welche Informationen Fahrgäste vor und während einer Fahrt benötigen oder ob eine Fahrt fahrplanmäßig verlief.

Alle eingereichten Vorschläge, Kommentare und Ergebnisse werden gesammelt, ausgewertet und in die Weiterentwicklung der Onlinedienste einfließen.

Bis dato wurden über die Server des VRR zwölf Millionen Fahrplanauskünfte sowie sechs Millionen Anfragen genereller Art abgewickelt. Die Akzeptanz dieser Services ist dementsprechend hoch und soll durch die Beteiligungsplattform noch mehr auf die Kundenwünsche optimiert werden.

Unter Allgemein abgelegt.

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